Emergency Resources

If you are experiencing a mental health emergency, and you feel safe to drive or have a safe mode of transport, you can go to your nearest hospital emergency room. 

To call for support, call either 988 or 911. 988 is the specialized, 24/7 National Suicide & Crisis Lifeline for mental health, emotional distress, or substance use crises, providing counseling and connecting callers to resources. 911 is for immediate physical safety risks requiring police, fire, or EMS, such as ongoing suicide attempts, serious injury, or crime. If you don’t know which to call, it’s okay. Calling either number will get you connected to the right resources.

If you need to call 911 for a mental health concern in Winston-Salem, ask for the BEAR Team. The BEAR (Behavioral Evaluation and Response) Team is a specially trained unit that responds 24/7 to mental health and substance use emergencies in Winston-Salem.

If you need to call 911 for a mental health concern in Greensboro, ask for the BHRT (Behavioral Health Response Team).

In any area, you can ask the operator if there is a Crisis Intervention Team (CIT) available to respond to you. If you are struggling, a mobile crisis team can also come to you.

To find a mobile crisis team in your area: https://www.ncdhhs.gov/divisions/mental-health-developmental-disabilities-and-substance-use-services/crisis-services/find-mobile-crisis-team. This service is always free, even if you don’t have insurance, and translators are available for languages other than English.

Urgent Resources

Forsyth County

Daymark Recovery Services:  Call their 24-Hour Crisis Hotline at (866) 275-9552 or visit their 24/7 Behavioral Health Urgent Care, located at 650 North Highland Avenue, Suite 110, in Winston-Salem, NC https://daymarkrecovery.org/

Old Vineyard Behavioral Health Services: Call their 24-Hour phone line at (855) 576-5920. Inpatient and intensive outpatient care is available and admissions for behavioral health crises are accepted 24/7, though it is encouraged to call first.  https://oldvineyardbhs.com/

Guilford County

Guilford County Behavioral Health Center: Call (336) 890-2700. Open 24/7, no appointment required, and located at 931 Third St., Greensboro, NC 27405.

Find your local crisis centers in NC

Family Justice Services

Family justice service centers are a vital resource and can help with the following: intimate partner/domestic violence support, sexual assault support, safety planning, protective order filing, legal assistance and support, brief counseling, support groups, (emergency) shelter and other services, and more.

Forsyth County Bridges to Hope Family Justice

Call (336) 776-3255. The center’s hours of operation are from 8:30 am – 4:30pm Monday through Friday, and they are located at 725 Highland Avenue, Winston-Salem, NC 27101

Guilford County Family Justice Center

Call (336) 641-SAFE (7233). The center is open Monday-Friday 8:30am - 4:30pm and is located at 201 S. Greene St., Second Floor, Greensboro, NC 27401

Family Services of the Piedmont’s 24/7 Crisis Hotline

Call (336) 273-7273.

Forsyth County Family Services

Family Services of the Piedmont