Community & Crisis Resources
Emergency Resources
If you are experiencing a mental health emergency, and you feel safe to drive or have a safe mode of transport, you can go to your nearest hospital emergency room.
To call for support, dial either 988 or 911. 988 is the specialized, 24/7 National Suicide & Crisis Lifeline for mental health, emotional distress, or substance use crises, providing counseling and connecting callers to resources. 911 is for immediate physical safety risks requiring police, fire, or EMS, such as ongoing suicide attempts, serious injury, or crime. If you don’t know which to call, it’s okay. Calling either number will get you connected to the right resources.
If you need to call 911 for a mental health concern in Winston-Salem, ask for the BEAR Team. The BEAR (Behavioral Evaluation and Response) Team is a specially trained unit that responds 24/7 to mental health and substance use emergencies in Winston-Salem.
If you need to call 911 for a mental health concern in Greensboro, ask for the BHRT (Behavioral Health Response Team).
In any area, you can ask the operator if there is a Crisis Intervention Team (CIT) available to respond to you. If you are struggling, a mobile crisis team can also come to you.
To find a mobile crisis team in your area: https://www.ncdhhs.gov/divisions/mental-health-developmental-disabilities-and-substance-use-services/crisis-services/find-mobile-crisis-team. This service is always free, even if you don’t have insurance, and translators are available for languages other than English.
Urgent Resources
Forsyth County
Daymark Recovery Services: Call their 24-Hour Crisis Hotline at (866) 275-9552 or visit their 24/7 Behavioral Health Urgent Care, located at 650 North Highland Avenue, Suite 110, in Winston-Salem, NC https://daymarkrecovery.org/
Old Vineyard Behavioral Health Services: Call their 24-Hour phone line at (855) 576-5920. Inpatient and intensive outpatient care is available and admissions for behavioral health crises are accepted 24/7, though it is encouraged to call first. https://oldvineyardbhs.com/
Guilford County
Guilford County Behavioral Health Center: Call (336) 890-2700. Open 24/7, no appointment required, and located at 931 Third St., Greensboro, NC 27405.
Click here to find your local crisis centers in NC
Support Phone & Text Lines
Support phone and text lines and crisis lines offer a free, private resource to call, text, or chat with a trained peer support specialist or crisis counselor.
NC Peer Warmline
The Peer Warmline is available 24 hours a day, 7 days a week (English only) at 1-855-PEERS-NC (1-855-733-7762). It is a free, private phone number you can call day or night to talk with someone who understands. You’ll be connected to someone who has personal experiences with mental health or substance use disorders. You can call any time you're feeling sad, stressed, lonely or just need to talk. You don't need to be in crisis to call. Your call is private and confidential. The warmline does not collect personal information or perform assessments. They will not call the police, unless someone's life is in danger.
For information about warmlines in other states, click here: NAMI’s National Warmline directory (multi-state directory for peer support lines.
988 Suicide and Crisis Lifeline
Call 988, text 988, or chat online with a crisis counselor here: https://chat.988lifeline.org/.
Crisis Text Line
Chat with a volunteer crisis counselor by texting HOME to 741741.
Trans Lifeline
A trans-led peer support phone line for trans, non-binary and questioning folks, offering emotional and financial support and access to community and resources. Call (877) 565-8860.
The Trevor Hotline
For LGBTQIA+ young people. Chat, text, or call 24/7 to reach a crisis counselor for confidential and free support. Text ‘START’ to 678-678, call 1-866-488-7386 or https://chat.trvr.org/.
Immigrant & Latine Community Resources
The following organizations and resources offer necessary support to our immigrant and Latine community members through advocacy, education and outreach. Examples of resources offered at the organizations below include: legal immigration advocacy, legal guidance and orientation, health services, financial support, work and housing referrals, civics classes, translation and language support, tax support services, social services, etc.
Mi Casa Servicios Hispano-Latino - Winston-Salem, NC
Call, email or visit them at their office, located at 1721 Link Road, Winston-Salem, NC 27103. Email: Info@MiCasaNC.org, call: (336) 722-7040. Visit https://micasanc.org/
Hogar del Inmigrante - Winston-Salem, NC
Located at 3 East Devonshire Street, Winston-Salem, NC 27127. Email: Hogardelinmigrante.inc@gmail.com, call: (336) 462-8548. Visit https://www.hogardelinmigrante.org/
World Relief Triad - Winston-Salem and High Point, NC
Phone: (336) 887-9007. Winston-Salem location: 2634 Reynolda Road, Winston-Salem, NC 27106. High Point location: 400 W. English Road #241, High Point, NC 27262. Visit https://worldrelief.org/triad/
The Center for New North Carolinians - Greensboro, NC
Community Support Services: 915 W Gate City Blvd, Greensboro, NC 27403 | Immigration & Interpretation Services: 923 W Gate City Blvd, Greensboro, NC 27403. Email cnnc@uncg.edu or visit https://cnnc.uncg.edu/.
CWS - Greensboro, NC
Appointment Only. Located at 330 S Greene St, Suite 100A, Greensboro, NC 27401. Call (336) 617-0381 for the main office, or (336) 676-4223 for the Legal Services office. Visit https://cwsgreensboro.org/
Siembra NC
Visit https://siembranc.org/
LGBTQIA+ Community Resources
The following organizations offer necessary support and community building for the LGBTQIA+ community. Services provided by these organizations include support groups for community members, events and gatherings to build community, advancement and advocacy, queer-affirming healthcare directories, and more.
North Star LGBTQ+ Community Center - Winston, Salem NC
930 Burke St. Winston-Salem, NC 27101. Call: (336) 893-9053 or email info@northstarwsnc.org. Visit https://www.northstarwsnc.org/.
Guilford Green Foundation & LGBTQ Center - Greensboro, NC
121 N. Greene St., Greensboro, NC 27401. Call: (336) 790-8419. Visit https://guilfordgreenfoundation.org/.
Family Justice Services
Family justice service centers are a vital resource and can help with the following: intimate partner/domestic violence support, sexual assault support, safety planning, protective order filing, legal assistance and support, brief counseling, support groups, (emergency) shelter and other services, and more.
Forsyth County Bridges to Hope Family Justice
Call (336) 776-3255. The center’s hours of operation are from 8:30 am – 4:30pm Monday through Friday, and they are located at 725 Highland Avenue, Winston-Salem, NC 27101
Guilford County Family Justice Center
Call (336) 641-SAFE (7233). The center is open Monday-Friday 8:30am - 4:30pm and is located at 201 S. Greene St., Second Floor, Greensboro, NC 27401
Family Services of the Piedmont’s 24/7 Crisis Hotline
Call (336) 273-7273.